Winning at content marketing 

The game-changing book of the month - Winning at content marketing How content marketing can be your secret weapon. A guest blog by Tommy Lee-Zmuda Why are you trying to get noticed online? What is the point of social media? Why are you investing so much money into...

5 Steps to getting online reviews

5 Steps to getting online reviews with more profit in less time… Have you ever wondered if that person writing the ever so well titled article, promising you valuable knowledge to improve & grow your business? Have they ever actually built a business or implemented...

How to build a tribe of loyal fans for your business

Create a tribe of online brand advocates from brilliant customer service. I’ve heard it all before when I speak to most business owners I don’t have time to market Marketing is what big businesses do I don’t have any budget to do marketing Sound familiar to you, too?...

How to create an audience of potential leads for your business

How to create an audience for your product Joe Pulizzi, in his brilliant new book Killing Marketing (co-authored by Robert Rose) highlights the tremendous opportunities available from a shift in mindset from traditional push message marketing to an age of creating and...

Build Brand Affinity Through Content Marketing

How to build brand affinity from content marketing Customer service that meets an exceeds customer expectation will leads to customer delight, customer referral and brand advocacy. In a digital age where there are more and more touch points between the brand and the...

The search engine bonuses of content marketing

Does Content Marketing Boost Your Search Engine Ranking? A real benefit of developing and sustaining a content marketing strategy within your business is that you will make huge gains in the race for page 1 of search engine results pages. Whilst there are hundreds of...

How to implement customer service online

The digital opportunities for improving customer service in your business. We get asked many times from business at all levels, ‘why is customer service so important?’ (have you read this post? What is customer service and why should I care?) Successful customer...

What is customer service and why should I care?

What is customer service and why should I care? We all need to deliver a high level customer service to our market. Marketing extends to the experience of the customer and you need to show your pride and quality of our product through delivery and access of that...

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